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Health tips

Health tips for patients in Switzerland

Clear, practical guides to booking appointments, understanding your bills and preparing your consultations.

Health tips

Booking a doctor's appointment online in Switzerland: a step-by-step guide

Find a doctor, pick a time slot, book for a family member, cancel: a practical guide to booking medical appointments online in Switzerland.

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Health tips

LAMal deductible and co-payment: what you really pay at the doctor's

Deductible, co-payment, TARDOC tariff: understand what you pay yourself after a doctor's visit in Switzerland, with worked examples.

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Health tips

Preparing for your consultation: the checklist

Documents, medicines, questions to ask: a checklist to get the most out of your doctor's appointment, whether at the practice or by video.

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Health tips

Finding a family doctor who is taking on new patients

Moved house, or your doctor has retired? Our tips for finding a family doctor near you who is accepting new patients in Switzerland.

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Health tips

Teleconsultation in Switzerland: when to use it, when to avoid it

Seeing a doctor by video: which reasons are suitable, how to prepare and how it is billed. Our guide to teleconsultation in Switzerland.

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Health tips

Emergency or not? Who to call in Switzerland

144, 145, 1414, on-call doctor, pharmacy: the right reflexes for knowing who to contact in Switzerland, depending on the situation.

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Health tips

Choosing a paediatrician for your child

When to look for a paediatrician, what to look for and how to prepare the first appointments: a guide for new parents in Switzerland.

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Health tips

Medical certificate for work: how to get one

When do you need a medical certificate and how can you get one quickly, at the practice or by teleconsultation? Practical answers for employees.

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Health tips

Cancelling a medical appointment: good practice

How to cancel a doctor's appointment, how much notice to give, and why it matters for other patients. A practical guide for patients in Switzerland.

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Health tips

Managing the whole family's appointments with a single account

Children, elderly parents, partner: how to book and keep track of your family's medical appointments from a single Synamed account.

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Health tips

Understanding your medical bill

Tiers garant or tiers payant, QR-bill, reimbursement by your insurer: how to read and pay a doctor's bill in Switzerland, explained simply.

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Health tips

Physiotherapy: how does it work in Switzerland?

Do you need a prescription to see a physiotherapist? How is it reimbursed, and how can you find a slot? Our answers for patients in Switzerland.

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