FRDEITEN
My appointments
For doctors and therapists

Missed appointments: a guide to reducing them in your practice

A lost slot is a patient who was waiting for a place. Practical methods, settings and template messages to reduce no-shows without harming your relationship with your patients.

Who it is for

doctors in practice, medical practice assistants, group practice managers.

Contents

  1. 1. Why patients don't turn up
  2. 2. Measure before you act
  3. 3. Reminders: the simplest lever
  4. 4. Make cancelling easy… and useful
  5. 5. Adapt the schedule
  6. 6. Repeat no-shows
  7. 7. Template messages
  8. 8. What Synamed does