Booking an appointment with a doctor is already a piece of health information. It deserves the highest level of protection.
Hosted in Switzerland
Synamed's data is stored and administered in Switzerland, in compliance with the Federal Act on Data Protection (nFADP, known in French as nLPD). Under this law, health data is considered sensitive data.
Who sees what?
- You see your appointments, those of the family members you manage, your bills and your documents.
- The practice sees the appointments booked with it and the information relevant to your care.
- Your data is never sold or used for advertising purposes.
Secure access
- Practice teams log in with a password and a second factor (code or Face ID).
- Documents shared by the practice are accessible with a code.
- All communications are encrypted.
Your rights
You can request access to your data, its correction or the deletion of your account by writing to contact@synamed.ch. Details can be found in our privacy policy.